Update - Seguimos investigando este incidente con el transportista para encontrar una solución. Gracias por su paciencia mientras trabajamos para resolver este problema.
Apr 29, 2024 - 11:58 CEST
Update - Seguimos investigando este incidente con el transportista para encontrar una solución. Gracias por su paciencia mientras trabajamos para resolver este problema.
Apr 16, 2024 - 15:36 CEST
Update - Seguimos investigando esta incidencia con el transportista para poder preparar una resolución definitiva. Gracias por su paciencia mientras trabajamos para resolver este problema.
Apr 15, 2024 - 16:55 CEST
Update - Seguimos investigando esta incidencia con el transportista para poder preparar una resolución definitiva.
Apr 12, 2024 - 11:04 CEST
Update - Seguimos trabajando con el transportista para solucionar este problema. Gracias por su paciencia mientras trabajamos para resolver este problema.

We are continuing to work with the carrier to implement a fix for this issue. Thank you for your patience as we work to resolve this issue.

Apr 08, 2024 - 17:00 CEST
Identified - El problema fue identificado y se está aplicando una solución.
Apr 05, 2024 - 15:28 CEST

About This Site

Welcome to the Sendcloud status page. Here you can find all the status off all of our services our partners.

Sendcloud Operational
90 days ago
99.99 % uptime
Today
Sendcloud Panel Operational
90 days ago
99.94 % uptime
Today
Sendcloud website Operational
90 days ago
99.99 % uptime
Today
Sendcloud Email Services Operational
90 days ago
100.0 % uptime
Today
Sendcloud Service points ? Operational
90 days ago
100.0 % uptime
Today
AWS ec2-eu-central-1 Operational
AWS elb-eu-central-1 Operational
AWS rds-eu-central-1 Operational
AWS s3-eu-central-1 Operational
Tracking page Operational
90 days ago
100.0 % uptime
Today
Sendcloud Chat Operational
90 days ago
100.0 % uptime
Today
Sendcloud Phone Operational
90 days ago
100.0 % uptime
Today
Sendcloud Payments Operational
90 days ago
100.0 % uptime
Today
Sendcloud Infrastructure Operational
90 days ago
100.0 % uptime
Today
Sendcloud Returns Operational
90 days ago
100.0 % uptime
Today
Sendcloud Analytics Operational
90 days ago
100.0 % uptime
Today
Dynamic Checkout Form ? Operational
90 days ago
100.0 % uptime
Today
Carriers Operational
90 days ago
99.96 % uptime
Today
Bpost Operational
90 days ago
100.0 % uptime
Today
Bring Operational
90 days ago
100.0 % uptime
Today
BRT Operational
90 days ago
100.0 % uptime
Today
Budbee Operational
90 days ago
100.0 % uptime
Today
Chronopost Operational
90 days ago
100.0 % uptime
Today
Colis Privé Operational
90 days ago
100.0 % uptime
Today
Colissimo Operational
90 days ago
99.72 % uptime
Today
Correos Operational
90 days ago
100.0 % uptime
Today
Correos Express Operational
90 days ago
100.0 % uptime
Today
CTT Express Operational
90 days ago
100.0 % uptime
Today
Delivengo ? Operational
90 days ago
100.0 % uptime
Today
Deutsche Post Operational
90 days ago
100.0 % uptime
Today
DHL DE Operational
90 days ago
100.0 % uptime
Today
DHL UK Operational
90 days ago
100.0 % uptime
Today
DHL Express Operational
90 days ago
100.0 % uptime
Today
DHL Operational
90 days ago
100.0 % uptime
Today
DPD Operational
90 days ago
99.9 % uptime
Today
DPD AT ? Operational
90 days ago
100.0 % uptime
Today
DPD FR Operational
90 days ago
99.95 % uptime
Today
DPD Local Operational
90 days ago
100.0 % uptime
Today
DPD UK Operational
90 days ago
100.0 % uptime
Today
Evri UK Operational
90 days ago
100.0 % uptime
Today
Evri C2C UK Operational
90 days ago
100.0 % uptime
Today
Europaket Operational
90 days ago
100.0 % uptime
Today
FedEx Operational
90 days ago
100.0 % uptime
Today
FedEx Crossborder Operational
90 days ago
100.0 % uptime
Today
Fietskoeriers ? Operational
90 days ago
100.0 % uptime
Today
GLS ? Operational
90 days ago
99.96 % uptime
Today
GLS DE Operational
90 days ago
99.98 % uptime
Today
GLS ES Operational
90 days ago
100.0 % uptime
Today
GLS IT Operational
90 days ago
100.0 % uptime
Today
Hermes AT Operational
90 days ago
100.0 % uptime
Today
Homerr Operational
90 days ago
100.0 % uptime
Today
Hurby Operational
90 days ago
100.0 % uptime
Today
InPost GB Operational
90 days ago
100.0 % uptime
Today
Instabox Operational
90 days ago
100.0 % uptime
Today
Lettre Suivie Operational
90 days ago
100.0 % uptime
Today
Mondial Relay Operational
90 days ago
100.0 % uptime
Today
MRW Operational
90 days ago
100.0 % uptime
Today
Nacex Operational
90 days ago
100.0 % uptime
Today
Parcelforce Operational
90 days ago
100.0 % uptime
Today
Post AT Operational
90 days ago
99.97 % uptime
Today
Poste Italiane Delivery Operational
90 days ago
100.0 % uptime
Today
Poste Italiane Operational
90 days ago
100.0 % uptime
Today
PostNL Operational
90 days ago
99.98 % uptime
Today
Quicargo Operational
90 days ago
100.0 % uptime
Today
Royal Mail Operational
90 days ago
100.0 % uptime
Today
Sandd Operational
90 days ago
100.0 % uptime
Today
SEUR Operational
90 days ago
99.9 % uptime
Today
StoreShippers Operational
90 days ago
100.0 % uptime
Today
TNT IT Operational
90 days ago
99.95 % uptime
Today
Trunkrs ? Operational
90 days ago
100.0 % uptime
Today
UPS Operational
90 days ago
100.0 % uptime
Today
Viatim Operational
90 days ago
100.0 % uptime
Today
Yodel Operational
90 days ago
100.0 % uptime
Today
Verzenden via Bol.com Operational
90 days ago
99.09 % uptime
Today
DPD DE Operational
90 days ago
99.99 % uptime
Today
DHL Parcel Iberia Operational
90 days ago
100.0 % uptime
Today
Hermes DE Operational
90 days ago
100.0 % uptime
Today
Asendia Operational
90 days ago
100.0 % uptime
Today
TIPSA Operational
90 days ago
99.42 % uptime
Today
Integrations Operational
90 days ago
99.99 % uptime
Today
Afterbuy Operational
90 days ago
100.0 % uptime
Today
Amazon Operational
90 days ago
100.0 % uptime
Today
BigCommerce Operational
90 days ago
100.0 % uptime
Today
Bol.com Operational
90 days ago
100.0 % uptime
Today
CCVshop Operational
90 days ago
100.0 % uptime
Today
CDiscount Operational
90 days ago
100.0 % uptime
Today
ChannelEngine Operational
90 days ago
100.0 % uptime
Today
Craft Commerce Operational
90 days ago
100.0 % uptime
Today
Decathlon BE Operational
90 days ago
100.0 % uptime
Today
Ebay Operational
90 days ago
99.84 % uptime
Today
ePages Operational
90 days ago
100.0 % uptime
Today
Etsy Operational
90 days ago
100.0 % uptime
Today
Exact Online Operational
90 days ago
100.0 % uptime
Today
Goedgepickt Operational
90 days ago
100.0 % uptime
Today
JouwWeb Operational
90 days ago
100.0 % uptime
Today
JTL-Shop Operational
90 days ago
100.0 % uptime
Today
Kaufland Operational
90 days ago
100.0 % uptime
Today
Lightspeed eCommerce Operational
90 days ago
100.0 % uptime
Today
Magento V1 Operational
90 days ago
100.0 % uptime
Today
Magento V2 Operational
90 days ago
100.0 % uptime
Today
MijnWebWinkel Operational
90 days ago
100.0 % uptime
Today
Mirakl Operational
90 days ago
100.0 % uptime
Today
Odoo Operational
90 days ago
100.0 % uptime
Today
OnBuy.com Operational
90 days ago
100.0 % uptime
Today
OpenCart Operational
90 days ago
100.0 % uptime
Today
Oxid 4 Operational
90 days ago
100.0 % uptime
Today
Oxid 6 Operational
90 days ago
100.0 % uptime
Today
Plentymarkets Operational
90 days ago
100.0 % uptime
Today
Prestashop Operational
90 days ago
99.93 % uptime
Today
Pulpo WMS Operational
90 days ago
100.0 % uptime
Today
Salesforce Commerce Cloud Operational
90 days ago
100.0 % uptime
Today
Sendcloud API Operational
90 days ago
99.99 % uptime
Today
Shopify Operational
90 days ago
99.93 % uptime
Today
Shopware 5 Operational
90 days ago
100.0 % uptime
Today
Shopware 6 Operational
90 days ago
100.0 % uptime
Today
Squarespace Operational
90 days ago
100.0 % uptime
Today
Tilroy Operational
90 days ago
100.0 % uptime
Today
Webador Operational
90 days ago
100.0 % uptime
Today
Weclapp Operational
90 days ago
100.0 % uptime
Today
Wish Operational
90 days ago
100.0 % uptime
Today
Wix Operational
90 days ago
100.0 % uptime
Today
WooCommerce Operational
90 days ago
99.93 % uptime
Today
Ecwid by Lightspeed Operational
90 days ago
100.0 % uptime
Today
Affected market Operational
GLOBAL Operational
FR Operational
ES Operational
IT Operational
NL Operational
BE Operational
DE Operational
AT Operational
UK Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Maintenance DPD DE webservices May 5, 2024 06:00-08:00 CEST
Wir möchten, dass Ihre Versandprozesse im Arbeitsalltag so reibungslos wie möglich funktionieren. Deshalb nehmen wir am Sonntag, den 05. Mai 2024 zwischen 06:00 Uhr und 08:00 Uhr (MESZ) Wartungsarbeiten an der Anwendung vor.

In diesem Zeitraum stehen die Webservices von DPD Deutschland nicht zur Verfügung. Nach dem Wartungszeitfenster kann der Betrieb wie gewohnt fortgesetzt werden.

Vielen Dank für Ihr Verständnis!


We want your shipping processes to run as smoothly as possible in your day-to-day work. That is why we are carrying out maintenance work on the application on Sunday, May 05, 2024 between 06:00 and 08:00 (CEST).

During this period the DPD Germany web services will not be available. After the maintenance window operations can continue as usual.

Thank you for your understanding!

Posted on May 03, 2024 - 09:29 CEST
Past Incidents
May 4, 2024

No incidents reported today.

May 3, 2024
Resolved - Il problema è stato risolto.
This issue has been resolved.

May 3, 14:19 CEST
Monitoring - The label announcement success rate with BRT is now back to normal levels. We continue to monitor the issue.

Il servizio di creazione etichette BRT è di nuovo stabile. Continuiamo a monitorare il problema.

May 3, 13:02 CEST
Investigating - We are currently investigating this issue.
May 3, 11:01 CEST
Resolved - This incident has been resolved.
May 3, 11:30 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
May 3, 11:08 CEST
Identified - Issues with label announcements for orders with a currency outside of EURO, GBP and USD.
The issue has been identified and a fix is being implemented

May 3, 10:56 CEST
May 2, 2024

No incidents reported.

May 1, 2024
Resolved - This incident has been resolved.
May 1, 15:50 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
May 1, 14:56 CEST
Identified - The issue has been identified and a fix is being implemented.
May 1, 13:45 CEST
Investigating - Some DHL shipments will show "No shipping method" under shipping method column within the incoming orders tab.
We are currently investigating the issue.

May 1, 13:18 CEST
Resolved - This incident has been resolved.
May 1, 13:02 CEST
Monitoring - A fix has been implemented and we are monitoring the results. Users can again create international orders which contain an international currency other than Euro.
May 1, 12:23 CEST
Identified - We are experiencing issues with international parcel creation for orders which contain an international currency outside of the Euro.
The issue has been identified and a fix is being implemented.

May 1, 11:56 CEST
Apr 30, 2024
Resolved - This incident has been resolved.
Apr 30, 13:52 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 30, 13:37 CEST
Investigating - It is currently impossible to create a shipment without a phone number.
We are currently investigating this issue.

Apr 30, 13:29 CEST
Apr 29, 2024
Resolved - Il problema è stato risolto.

This issue has been resolved.

Apr 29, 15:42 CEST
Monitoring - La correzione è stata implementata e stiamo monitorando i risultati.

A fix has been implemented, and we are monitoring the results.

Apr 29, 14:12 CEST
Identified - Il problema è stato identificato e siamo in attesa di risoluzione da parte del corriere.

The issue has been identified and we are waiting for a resolution from the carrier.

Apr 29, 11:08 CEST
Investigating - Al momento stiamo conducendo un’indagine sul problema.

We are currently investigating this issue.

Apr 29, 10:55 CEST
Apr 28, 2024

No incidents reported.

Apr 27, 2024

No incidents reported.

Apr 26, 2024

No incidents reported.

Apr 25, 2024

No incidents reported.

Apr 24, 2024
Resolved - This issue has been resolved.
Apr 24, 10:18 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 22, 15:59 CEST
Identified - The issue has been identified and a fix is being implemented.
Dit probleem is geïdentificeerd en er wordt een oplossing geïmplementeerd.

Apr 22, 10:05 CEST
Apr 23, 2024
Completed - The scheduled maintenance has been completed.
Apr 23, 07:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 06:00 CEST
Scheduled - Monthly recurring maintenance for the service : Retoure International.

Note: this maintenance is performed every fourth Tuesday of the month.

From 2024-04-23 06:00 CEST To 2024-04-23 07:00 CEST

Affected services auf IT Service Post Paket Deutschland Status:

Parcel Germany (DHL) Returns Returns international (cig.dhl.de)

Apr 16, 11:51 CEST
Apr 22, 2024
Resolved - This incident has been resolved.
Apr 22, 17:15 CEST
Monitoring - DPD has confirmed that due to a malfunction, their Web Service was temporarily unavailable. The services have been restored, and we are monitoring the results
Apr 22, 16:43 CEST
Investigating - We are currently investigating this issue.
Apr 22, 14:46 CEST
Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.